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Pay only for what you identify

Every signal, the server API and the dashboard in every plan. The first … identifications of every month are free.

All plans include:
  • Flexible budgets
  • No monthly caps beyond your budgets
  • Unlimited retention
  • Multi-account detection
  • Webhooks
  • MCP server

During the beta a project can make 20,000 identifications in all, free, since they fall within the monthly free volume. Once we raise it, the first … of every month stay free. Ask for more

Estimate your monthly bill

Slide to your monthly volume. Between two steps the price grows with your usage, so you never pay for a step you didn't reach.

Every step of the way

A base price of €0.00 per 1,000 identifications, less a volume discount as your month grows. Past … a month, the price is agreed per project.

Prices shown do not include applicable taxes or fees (e.g. VAT).

The full power of Zeno, free

Every feature is in the free plan; the plans only differ in volume and billing.

FeatureFree Every month Start for freePay as you go Billed monthly Get your API keysVolume Agreed per project Contact us
Identifications a month …UnlimitedUnlimited
Usage limit during the beta Learn more20,000 to start, raised on request20,000 to start, raised on requestSet with you
Price per 1,000 Learn moreFree€0.00, less volume discountsAgreed per project
Visitor ID and every smart signal Learn more Included Included Included
Server API and search Learn more Included Included Included
Webhooks with retries Learn more Included Included Included
Zero trust mode and sealed results Learn more Included Included Included
Custom domain Learn more Included Included Included
Related and duplicates Learn more Included Included Included
Event retention Learn moreUp to foreverUp to foreverUp to forever
Budgets and key spend limits Learn more Included Included Included
Data processing agreement Included Included Included
Billing Not includedMonthly, for last month's useInvoice
Support Learn moreTicketsPriority ticketsPriority tickets

No surprise bills

So a bug or an attack can't run up your bill unnoticed.

  • Budgets

    A daily, weekly or monthly amount for a project or the whole organization. Set it on the Billing page and watch the period's spend.

  • Spend limits per key

    Give each public key its own monthly limit, so one site can't use another's share.

  • A quiet cap

    At a limit nothing is identified or billed, and your users never see an error: the agent resolves with capped.

Satisfied, or your money back

Not happy in your first three months of paid use? We refund everything you paid in that time, in full and no questions asked.

How the guarantee works

Billing questions

What counts as an identification? +

Each time the agent identifies a browser and gets a request ID back. Reading events, searching, the visitor API and webhooks cost nothing, and a result the agent reuses from its cache isn't counted again.

How does billing work? +

It's pay as you go: after each monthly billing cycle you pay for the identifications you used, with no plans or commitments. The Usage page in the dashboard shows the month so far and an estimate of its bill.

Which currencies can I pay in? +

Euros, US dollars, pounds and 23 more, each with its own fixed prices. Pick the currency in your organization's settings; every project in it bills in that currency, and budgets and key spend limits use it too.

What happens when I reach a budget or limit? +

Identification pauses until the period resets or you raise the limit. The agent resolves with capped: true instead of a request ID, so your login and checkout keep working without an identification.

Is there a limit during the beta? +

Yes. During the beta a project can make 20,000 identifications in all, not per month, and they're free, since they fall within the monthly free volume. The Billing page shows what's left. Ask us to raise it; once raised, the first … of every month stay free.

What if it's not for me? +

Then you get your money back. If you're not satisfied in the first three months after your first paid bill, we refund everything you paid in that time, no questions asked. Just email us.

Can I stop at any time? +

Yes. There's no contract on pay as you go: stop identifying and the next bill only covers what you used.

Are these the final prices? +

Not yet. Billing isn't live, so the prices are estimates and nothing is charged.

Start with … free identifications

No credit card, no contract. Every signal from the first request.